so D was attempting to assemble a wardrobe he bought from IKEA. i guess it took 2 people to assemble it and the entire thing collapsed and broke. we tried to return it or exchange it but the lady consulted the QA person who pointed out fine print in the manual indicating that if it was to be constructed upright it would need 2 people. or different instructions if constructing it on the ground or some fine print to cover their liability in case it collapses and the customer tries to return the item. so we couldn't get even an exchange. it was a 90 buck loss.
i am boycotting IKEA. their return policy sucks. customer dissatisfaction guaranteed.
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1 comment:
wow sad.
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